Privacy policy

Privacy Policy

Last Updated:05-6-2026

Welcome to [Noor New Clothes]. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through payment providers; we do not store full payment card details)
  • Order History

Account Information

If you create an account, we may collect:

  • Username
  • Password (stored securely in encrypted form)
  • Saved addresses
  • Wishlist items

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral website
  • Date and time of your visit

This information helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Process payments
  • Communicate regarding your orders
  • Respond to customer service inquiries
  • Verify customer identity when necessary
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotional emails or SMS (only where permitted or with your consent)
  • Prevent fraud and unauthorized transactions
  • Maintain the security of our website
  • Comply with applicable legal obligations

We only collect information that is reasonably necessary for these purposes.

3. Cookies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

  • Keep you logged in
  • Remember your shopping cart
  • Save your preferences
  • Understand website traffic and user behavior
  • Improve website performance
  • Deliver relevant marketing and promotional content

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways
  • Shipping and courier partners
  • Email marketing providers
  • Website analytics services
  • Customer support platforms
  • Advertising and social media platforms

These providers only receive the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Our security measures may include:

  • SSL encryption for data transmission
  • Secure payment processing
  • Password-protected systems
  • Restricted employee access
  • Regular security monitoring
  • Software and system updates

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Withdraw consent for marketing communications
  • Request a copy of your personal information where applicable
  • Object to certain processing activities where permitted by law

To exercise any of these rights, please contact us using the details provided below.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates regarding:

  • New arrivals
  • Promotions
  • Discounts
  • Special offers
  • Store announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain customer accounts
  • Resolve disputes
  • Comply with tax, accounting, and legal obligations
  • Enforce our policies

Once information is no longer required, we will securely delete or anonymize it where reasonably practicable.

9. Children's Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected without appropriate consent where required, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name:Noor New Clothes
Email:noornewclorthes@gmail.com
Business Address:Shara Kot Gulshan-e- Ravi Lahore.

Compliance Note for Pakistani E-commerce Stores

This Privacy Policy is designed to be clear, practical, and aligned with common e-commerce privacy practices. Depending on your business model, payment methods, and whether you serve customers outside Pakistan (such as in the UK or EU), you may need additional provisions to comply with laws like the UK GDPR or EU GDPR. For businesses handling significant volumes of personal data or operating internationally, it's advisable to have the policy reviewed by a qualified legal professional.